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Kevin Ling

1. What is a brief description of your job?
video My formal job title is Multimedia Specialist. And what I do is help out with the technical support for the company in audio/visual, and do set-up for presentations, and work on slides, LCD's, and I also do recommendations for purchasing new equipment and to replace the old or obsolete.

2. Where did you grow up?
video I was born and raised in Cambodia, and I immigrated to the United States in 1980. I've been living in California since then.

3. What training and degrees do you hold? What were the specific areas of study?
video I got my undergraduate degree in film studies at UC Santa Barbara. And mainly my training is in film productions and film theory.

5. What is the minimum training that is required for your job?
video The minimum training for a Multimedia Specialist would be a basic knowledge of film production or video production, and some sort of a technical background, current technology such as digital technology and where it's headed.

6. How many years of study are typically needed to acquire the training for your job?
video To be a Multimedia Specialist it would require at least one to two years of study.

7. What percentage of an average day is spent using your training?
video On a given day I would go out and do customer service out in the field helping on technical support company wide. And as far as video editing goes, that's very sparse. I would say 30% of the time I would do that.

8. What science education, if any, is useful in your field?
video As a Multimedia Specialist it doesn't hurt to have some sort of a science background. It would help but it's not needed or required.

9. What general work skills do you use on a daily basis?
video On an average day the type of skills that you need to operate as a Multimedia Specialist would be technical skills and ability to solve problems on a spontaneous basis and be able to handle multiple tasks.

10. Are you working in isolation or with a team of co-workers or subordinates?
video You work with a customer out in the field and try to help them on a trouble shoot. So most of the time I'm out on the field and there are times I work as a team when I come back into the office and help out on the service desk.

11. What are your working conditions? Dress codes? Environment (Indoor or Outdoor)?
video As a Multimedia Specialist the working conditions are mainly out of the office, into a seminar, which is indoor. There is no dress code. It's mainly jeans and t-shirts, and boots.

12. What is the biggest challenge you face in your field?
video As a Multimedia Specialist the biggest challenge is to be able to handle multiple tasks and do trouble shoots spontaneously.

13. What is the most rewarding experience in your field?
video The most rewarding experience in my field as a Multimedia Specialist is to be able to help people in a difficult situation and to be part of their work and knowing that you helped them succeed , or helped them to solve a problem is very important.

14. How did your interest in your field develop?
video My interest in my field as a Multimedia Specialist developed when I was back in high school. I was very involved in art, and technology andcomputer graphics, and I decided to go with the film degree at UC Santa Barbara.

15. What did you want to be in high school?
video What I wanted to be in high school is to be able to produce film and hopefully someday I will be doing that.

16. Was school easy or hard for you then, and did you like it?
video I think I had the most fun when I was in high school because we had a media department where we were able to produce videos and put on a show and that became sort of like a training ground for my college career.

17. Are you doing now what you expected to do when you finished school?
video Not exactly. I wasn't expecting to work for a biotech company but what I found out when I came to Genentech is a need for this type of work. And to be able to combine art and science together, that's very interesting that we can work together and do that.

18. What advice do you have for students interested in your field?
video The advice I would have for students who are interested in doing multimedia work would--I would encourage them to do some reading about the technology, and digital technology, because digital technology is here and it's going to stay for a very, very long time.

19. Beginning with high school, what science courses do you recommend to prepare for your field?
video The type of science courses that I would recommend for students who are interested in becoming a Multimedia Specialist to work here at Genentech. I would take some sort of biology courses or life science courses in high school or college.

20. How is the future projection for jobs in this career? Do you forsee an increase in demand in the future?
video In the future I foresee a high demand in multimedia work in a biotech company or a non biotech company. There's always a need for in-house production or some sort of a media department because it's very cost effective to have in-house.

21. Do you use the Internet on a daily basis? If so, how?
video I do use internet on a daily basis to gather secondary research on equipment and for references, and for bridging, or for finding [new sources and new ways of doing things.

22. With regard to your profession, which web sites do you recommend for students interested in your field?
video What I would recommend for a website for a student interested in multimedia work would be a website such as Media 100 website or Avid's, and a tdigital technology type of website that would help them understand more about the digital technology.

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