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Paul Stanley

1. What is a brief description of your job?
video As manager of Facility Services, I have responsibilities for the manufacturing equipment and utility operations as well as emergency response and disaster preparedness.

2. Where did you grow up?
video I was born and raised in the Boston suburbs, went to school in Boston, and live currently in Tiburon, California.

3. What training and degrees do you hold? What were the specific areas of study?
video In my role as Facility Services Manager, I draw upon the experiences that I had working as a mechanic over the years and working my way up through the ranks. I studied engineering in the evenings for about five years and took several business courses.

5. What is the minimum training that is required for your job?
video At minimum, for a facility services person, if you were to come into our department at an entry-level position, we require at least a high school diploma, preferably trade school, and preferably a couple of years experience in the field. Several of the candidates that we're selecting these days are four-year graduates from schools such as the Maritime Academy. They actually have an engineering degree.

6. How many years of study are typically needed to acquire the training for your job?
video To work in a Facility Services Manager position, you would first of all need some experience working in the field to understand the business. Then, typically after say five years or so of that type of experience, you'd probably need some experience managing people. So I would say for a person to become facility services manager, typically you're looking at five to ten years' experience.

7. What percentage of an average day is spent using your training?
video Essentially my day is comprised of attending a lot of meetings, providing technical support, managing projects and managing people, dealing with people performance issues perhaps,just all types of personality issues. So I guess the majority of it is really spent dealing with people. Some computer skills are required. And just handling problems as they come up. I do a lot of problem resolution.

8. What science education, if any, is useful in your field?
video To be successful in facilities services and facilities services management, you would need a basic foundation of such skills as physics, mathematics, some chemistry, perhaps an understanding of biology, as well as computer and instrumentation calibration.

9. What general work skills do you use on a daily basis?
video Facilities services is really a service organization, so people skills are really important.....We need the ability to interact with our customers, to make them feel as if they're important and as if they're getting the service that they require.

10. Are you working in isolation or with a team of co-workers or subordinates?
video Facility services is a team organization. We all depend on each other for our skills. No one person in our organization knows everything. We highly depend on each other.

11. What are your working conditions? Dress codes? Environment (Indoor or Outdoor)?
video We cover 24 hours a day, 7 days a week, and we work both inside and outside. We divide ourselves into different groups. People who focus primarily on the manufacturing areas versus people who deal with perhaps buildings and grounds. It's a very casual organization. We do provide the appropriate personal protective equipment for people so that they have the right tools to work in whatever area is necessary.

12. What is the biggest challenge you face in your field?
video The biggest challenge for me as Facilities Services Manager is to be able to provide a world-class organization within our budget constraints.

13. What is the most rewarding experience in your field?
video The most rewarding experience that I've had at Genentech is the opportunity to meet people who use our products, and specifically a child comes to mind that I had the opportunity to meet one time. It drove home to me the importance of what we do.

14. How did your interest in your field develop?
video I first became interested in facilities services work growing up on the East Coast. There was a lot of the old East Coast industry. I started working there in a textile mill right out of high school and worked as a maintenance mechanic and found the field to be very interesting. I liked the diversity, the freedom to go out and be around the entire campus, and stayed with it. I got involved in different jobs over the years working for different organizations. When I came to California in 1979, I continued that career. I've been with Genentech now for 11 years. I got involved with management probably 20 years ago, and have just worked my way through there.

15. What did you want to be in high school?
video All through high school, I had aspirations to become a musician and I still continue to do that part-time today.

16. Was school easy or hard for you then, and did you like it?
video As a young man, I had many interests and school was not among the high priorities. I went to school simply because I had to. As I became more mature, I realized the importance of school. When you don't have to go to school, when you go of your own accord, it becomes more interesting and much more challenging. I still continue to take courses and enjoy them thoroughly today.

17. Are you doing now what you expected to do when you finished school?
Not answered

18. What advice do you have for students interested in your field?
video A facility services career is a great career. It's very diverse. People are given the opportunity to work on many, many interesting things. If people have an inclination for mechanical skills, if they have an aptitude for this area, it's a great area to continue to pursue. There are tremendous opportunities for the technicians of the future. My recommendation is that they become very well-rounded. At Genentech we're tending to build a core competency of people--people who have multi-skills, people who can work with computers--with not only the nuts-and-bolts type people, but people who can see the whole problem and deal with it.

19. Beginning with high school, what science courses do you recommend to prepare for your field?
video For people who are currently in high school and are interested in pursuing a career in the facilities services field, I would recommend that they learn some physics, perhaps some chemistry, a little bit of understanding of biology, as well as the hands-on mechanics. But probably more important is that they focus on computer skills. If people want to pursue a management career in facilities services, then they should learn some of the management tools that are required.

20. How is the future projection for jobs in this career? Do you forsee an increase in demand in the future?
video I think that the opportunities for people in facilities services careers are excellent, not only now, but in the future as well. We're currently having great difficulties finding people with core competencies to fill our positions. I believe that people who have skills in HVAC, refrigeration, instrumentation calibration, as well as the hands-on people, have great opportunities, and I believe it will stay that way for some time to come.

21. Do you use the Internet on a daily basis? If so, how?
Not answered

22. With regard to your profession, which web sites do you recommend for students interested in your field?
Not answered

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